HomeProjectsBlogAboutContactAccess

~/cv

Bartosz Bartosik.

SRE / DevOps · Kraków

11+ years in IT, the last 5 keeping a global banking platform alive in production. After hours I run a homelab, play with SDR radio and build my own apps.

Download CV ↓ContactAbout

Work

  1. 11/2025 — 10/2026

    Lead Developer

    Kello · Remote

    Leading a remote team of 2–4 engineers building a HealthTech marketplace that matches medical facilities with doctors for on-call shifts. Full SDLC: architecture, sprint planning, code review, CI/CD and production deployments — while shipping features hands-on.

    .NETReactExpoAzureCloudflare
  2. 05/2021 — now

    Operations Engineer · Production Support · IT Service Manager

    HSBC · Kraków

    Production reliability of a global KYC compliance platform across EMEA, AMER, LATAM, APAC and MENA. CI/CD pipelines, an observability stack rebuilt from scratch (Grafana, Prometheus/Alertmanager, Splunk, AppDynamics), toil automation, major-incident response and deep RCA. Today: the decision-maker for deployments and rollbacks of the platform's services.

    KubernetesJenkinsAnsibleGrafanaPrometheusSplunkAppDynamicsOracleMongoDB
  3. 02/2020 — 07/2021

    Support Analyst

    Inexto SA · Kraków

    L2/L3 support for a global Track & Trace platform (EU TPD, FCTC). Team-wide SQL tooling, GTIN/EPC/GS1/SSCC encoding tools, RCA with developers, API message queues. Knowledge Manager and trainer for new analysts.

    SQLKanbanAPILINQPad
  4. 05/2017 — 01/2020

    Service Desk Specialist · ITSM Administrator

    PGE Energia Ciepła · Kraków

    Administered CA Service Desk Manager in a company-wide ITSM programme: CMDB, Change, Problem and Access Management sprints, a redesigned ticket classification and UI, PowerShell automation and SQL reporting.

    CA Service DeskITILCMDBPowerShellSQLSAP
  5. 08/2015 — 05/2017

    IT Analyst (Service Desk)

    HCL Technologies · Kraków

    L1/L2 support for an international enterprise client: Windows, macOS, Active Directory, Exchange, Citrix, VMware, VPN and MDM; incidents and requests in ServiceNow.

    ServiceNowActive DirectoryVMwareCitrix
  6. 05/2011 — 06/2015

    IT Technician · Tech writer

    KOKIS · Ultra-Gastro · StarePC.pl · Częstochowa

    Windows/Linux servers, Cisco networking, MySQL and e-commerce platforms; hardware articles for StarePC.pl.

    LinuxWindows ServerCiscoMySQL

Education

  1. 10/2020 — 03/2021

    Postgraduate studies — Cloud DevOps Engineer

    WSB University, Wrocław · Wrocław

    DevOps culture and process, CI/CD, dependency management, monitoring feedback loops, Ansible and Terraform automation on Azure, AWS, GCP and IBM Cloud.

    AzureAWSGCPAnsibleTerraform
  2. 10/2018 — 03/2020

    MSc, Project Management

    WSB University, Chorzów · Chorzów

    Thesis: comparative characteristics of project management methodologies in IT environments.

    PMBOKAgileWaterfall
  3. 10/2014 — 02/2018

    BEng, Computer Science

    Jan Długosz University, Częstochowa · Częstochowa

    Thesis: a manageable home plant-growth control system based on Arduino (grade 5.0).

    ArduinoCAlgorithms

Skills

Site Reliability EngineerDevOps EngineerPlatform EngineerEngineering LeadCI/CDGitLabObservabilityGrafanaPrometheusIncident ResponseRCASME IT Support ExpertDatabasesMonitoringIAMDockerKubernetesPythonAIMLLinuxWindows AdministratorProject ManagerIT Service ManagerOwnerKnowledge ManagerCompliance & Risk ManagerSelf-hosted LLMWhisperX

github · linkedin · facebook · steam · spotify · discord · matrix